onClientInfoEvent when device rotates - Safari

asked 2018-02-09 07:48:34 +0800

estuardoumg gravatar image estuardoumg
15 1

Does anybody notice that onClientInfo event is not firing when the mobile device rotates and the client is Safari ? Anyone knows if there is a workaround?

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answered 2018-02-09 13:01:29 +0800

cor3000 gravatar image cor3000
5833 2 7
ZK Team

updated 2018-02-09 13:01:55 +0800

I tested the event with multiple IOS devices and also the latest version. In all cases the onClientInfo event is fired as expected.

Here a simple test page you can use to verify if the event is received by looking into the server console/logs.

    <div onClientInfo="System.out.println(event.toString() + event.getOrientation());">
        check server side logs for onClientInfo events

NOTE: the onClientInfo event listener needs to be at the root element of your page.

If you have some reproducing code please provide the details so I can have a closer look.


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answered 2018-02-14 05:20:30 +0800

estuardoumg gravatar image estuardoumg
15 1

updated 2018-02-14 05:21:21 +0800

Thanks Rober for you answer, that's weird, in my code the event is triggering when i use a chrome browser but not in Safari, i'm going to prepared a sample code and maybe a video.

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instead of a video also the exact device type and IOS/safari version could help to try and reproduce the issue here.

cor3000 ( 2018-02-14 09:26:12 +0800 )edit
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Asked: 2018-02-09 07:48:34 +0800

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Last updated: Feb 14 '18

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